Welcome to ONGC Hazira Plant Intranet
| S. No | Complaint ID | Created | CPF No | Name | Location | Category | Complaint Description | Mobile No | Date Attended | Date Completed | Status | Remarks |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 11 | 549 | 122003 | RAM PRAKASH VERMA | ROOM No. 5, QPCL | Other | Electrical cables are submerged in water in room no. 5 QPCL. Requested to do needful. | 09969229658 | Open | ||||
| 12 | 544 | 139864 | DURUBESULA RUPESH KUMAR | Civil Section (1st floor of training center) | AC Complaint | The room is not getting cooled, AC is not working. Earlier also I raised the same complaint on 10.07.2025 but not resolved yet. | 09409874557 | Open | ||||
| 13 | 543 | 136486 | VIMAL MOHANBHAI PATEL | SS-1 | AC Complaint | SS-1 Staff room AC not working | 09429898176 | Open | ||||
| 14 | 540 | 134236 | AKASHDEEP DAS | Main Firewater Pumphouse | AC Complaint | Window AC not cooling. To be attended | 09426613920 | Open | ||||
| 15 | 539 | 105991 | AMIT KUMAR | Main Control Room Pantry | AC Complaint | Main Control Room Pantry AC is not working and need to be attend. | 09428828361 | Open | ||||
| 16 | 538 | 133286 | HITESHKUMAR GOVINDBHAI KAMANI | bhagat sir room first floor satellite building | AC Complaint | no cooling in bhagat sir room.... | 07069047909 | Open | ||||
| 17 | 536 | 132570 | DARSHAN RAJESHBHAI JETHWA | GAS TERMINAL C/R | AC Complaint | NO COOLING FROM BOTH SPLIT ACs IN UPS ROOM & ALSO IN C/R OF GAS TERMINAL. KINDLY TAKE IT ON PRIORITY. | 09409696378 | Open | ||||
| 18 | 535 | 94830 | JARUPALA GANESH | COGEN MMD OFFICE ROOM | AC Complaint |
This is to inform you that the AC has not been working for the last 10 days due to issue with the outdoor unit. The electrical person checked and confirmed the issue with outdoor unit panel. kindly look into the matter on priority and arrange for necessary repair at the earliest. |
09402171097 | Open | ||||
| 19 | 533 | 83248 | PARESH CHANDRA HANSDAH | Product Terminal | AC Complaint | AC of Room No-7 in Product Terminal is not cooling. | 09427504555 | Open | ||||
| 20 | 532 | 139864 | DURUBESULA RUPESH KUMAR | Civil Section (1st floor of training center) | AC Complaint | The room is not getting cooled, and water droplets were falling from the AC. Earlier also I gave the same complaint; a technician came and did the service. At that time water droplets were falling; at that time they told me to do the service water droplets were falling. Please take the necessary action as soon as possible. | 09409874557 | Open |